Returns and Refunds

You have the right to cancel your order within 14 days without giving any reason.

🛍️ Conditions for Returns
Returns are only accepted for new, unused items in their original packaging.
Opened or used products are excluded from returns.

📦 Return Period
The return period is 14 calendar days from the day you received the goods.

✉️ Return Method
Returns must be made by post only.
In-store returns or drop-offs are not possible.

📄 Return Label
The customer is responsible for the return shipment.
Please contact us at
📧 service@kukirin-scooters.shop
to receive return instructions.

💰 Refund & Processing

• No restocking fees
  
  

• Refunds are issued within 5 business days after the return is received and inspected
  
  

• The refund will be made to the original payment method
  
  

📍 For further questions, please contact us at:
📧 service@kukirin-scooters.shop